Privacy policy Sicsie

Our website address is www.sicsie.com

About our privacy policy

Sicsie cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Sicsie. The starting date for the validity of these conditions is 25/04/2021, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Web store software

SiteGround

Our webshop has been developed with software from WooCommerce, we have chosen Siteground for our web hosting. Personal data that you make available to us for the benefit of our services will be shared with this party. Siteground has access to your data to provide us (technical) support, they will never use your data for any other purpose. Siteground is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

WooCommerce

Our webshop has been developed with software from WooCommerce, we host our webshop on a server under our own management. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

 

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. You will see the 'unsubscribe' link at the bottom of every e-mail sent automatically via our website. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

We use the services of. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Pay.nl

We use the Payment Service Provider Pay.nl to process (part of) the payments in our webshop. Pay.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Pay.nl shares personal data and order data with post-payment service providers. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Pay.nl's services for which it engages third parties. Pay.nl does not store your data longer than permitted by the legal terms.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Purpose of data processing

 

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. These data (for example your IP address, web browser and operating system) are not personal data.

Participation in tax and criminal investigations

In some cases, Sicsie can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us with an overview of the processors who have this data in their possession, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Sicsie. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. Do you believe that this is the case,

please contact our contact person for privacy matters.

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, ie the information we collect using cookies and how that information is used and how to manage cookie preferences. For more information on how we use, store and protect your personal information, see our privacy policy.

You can change or withdraw your consent at any time via the cookie statement on our website.

Learn more about who we are, how to contact us and how we process personal data in our privacy policy.

Your consent applies to the following domains: sicsie.com

 

What are cookies?

Cookies are small text files used to store small pieces of information. The cookies are stored on your device when the website is loaded in your browser. These cookies help us to make the website function properly, make the website more secure, provide a better user experience and understand how the website is performing and to analyze what works and where it needs to be improved.

How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for a number of purposes. The first-party cookies are usually necessary for the website to function properly, and they do not collect any of your personally identifiable information.

The third-party cookies used on our websites are mainly used to understand how the website performs, how you interact with our website, keep our services safe, provide advertisements that are relevant to you, and all in all to provide you with a better and improved program. user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: some cookies are essential to be able to experience the full functionality of our site. They enable us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. With these cookies you can, for example, log in to your account and add products to your shopping cart and pay securely.

Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us to understand and analyze how well the website is performing and where it should be. will be improved.

Marketing: advertisements are displayed on our website. These cookies are used to personalize the advertisements we show you so that they are meaningful to you. These cookies also help us to track the efficiency of these advertising campaigns. The information stored in these cookies may also be used by third-party ad providers to show you ads on other websites in the browser as well.

Functional: these are the cookies that help with certain non-essential functionalities on our website. These functionalities include embedding content such as videos or sharing content on the website on social media platforms.

Preferences: these cookies help us store your settings and browsing preferences such as language preferences so that you have a better and more efficient experience on future visits to the website.

How can I manage cookie preferences?

Should you decide to change your preferences later during your browsing session, please visit the page https://sicsie.com/nl/cookie-policy/ to adjust your preferences

In addition, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block / delete the cookies.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details

Sicsie

Admiralengracht 2-1 1057 EX Amsterdam, The Netherlands

T +31 6 12 44 65 15

Email: info@sicsie.com

Contact person for privacy matters
Eline Poot